William Armstrong

  Customers trust online reviews as much as personal recommendations, and that is why you must figure out the best way to ask for reviews as it can affect customer response rate. Among many options, businesses mostly use either a convenient QR code or other traditional ways like email and SMS. But what are the differences between them? How can you make the best choice? In this blog, we are going to discuss the differences between QR codes, email, and SMS for review requests. It will break down the good and the bad so that you can easily use a suitable option. The Significance Of Asking For Customer Reviews Customer reviews demonstrate your business's credibility and help you attract more customers. They also serve as social proof, positively influencing your customers’ buying decisions.  They also enhance your local SEO efforts, which will make your business more accessible in the online environment. This is why many companies buy real Google reviews from an authentic site. B...

  Today, almost every company faces the threat of a reputation crisis. A reputation crisis may come as a bad online review, a social media backlash, or merely an unhappy customer's viral complaint. The effects of this reputation crisis can be immediate or long-lasting, but devastating for sure. Reputation crises impact trust first, then loyalty, and finally revenue. So, this necessitates the need for a reputation crisis management plan immediately. When you have a plan ready, you can respond quickly, proactively, and limit the damage to your brand. In this blog, we will examine how to build a reputation crisis plan and discuss why your business needs one today. Why Having A Reputation Crisis Plan Is Important? Smart companies today buy reviews on google to increase trust and manage their reputation online. But, besides that, having a crisis management plan will be an added advantage due to its following importance. Shields Your Brand A reputation management crisis plan can help sh...

  Positive Google reviews create confidence and convert silently. Yes, but do you know that a single five-star review can prompt as much as a 270% increase in customer interest? Yet many businesses keep it only on their Google profiles. It means a missed opportunity to convert words into winning moments on social media. Remember, the reviews hold more power than advertising, which requires a huge investment. So, you need to start showcasing your reviews on social media. Though plain screenshots often fail to gain much engagement, and therefore you must put stories and make your post interesting with visuals or quotes. So, this guide shares some styles of repurposing your Google reviews into social media content. The Power Of Google Reviews Marketing Google reviews impact buyers' decisions and how people see your brand. They establish trust, create social proof, and drive engagement. A continual flow of great reviews will grab attention and give your business a competitive advantage...