William Armstrong

Dental practices involve excellent patient care services that lead to positive reviews all around. But, there is something or the other that can make some patients post negative feedback as well. But, rather than taking it negatively, you need to take the respective review as an opportunity to improve and enhance the experience. In fact, it can turn their experience around if you respond to their review in a professional way. Many dentists buy reviews on Google to make a good impression but managing the same well also needs to be worked on. This is why we are here to help you learn the best practices to respond to negative patient reviews as a dentist. Read on. How Dentists Can Effectively Address Negative Reviews Handling negative reviews professionally reflects your dedication and responsibility as a dentist. Below are the top ways you can respond to negative reviews and gain out of them. Take a look. 1. Stay Calm and Professional The first instinct upon seeing negative online revie...